Last updated: 27 September 2026
How orders work
We don't sell online — every order (retail, wholesale, export or private label) is arranged directly with our team by phone, WhatsApp or email, so we can confirm quantities, packaging and delivery before anything ships.
If there's a problem with your order
If a pack arrives damaged, the wrong item is delivered, or there's a genuine quality issue, contact us within a few days of delivery on WhatsApp, phone or email with your order details and a photo if possible. We handle these case by case — usually a replacement or a refund for the affected items, depending on the situation.
What we ask for
To resolve an issue quickly, please have your order details (date, items, quantity) ready, and a photo of the product or packaging if it's a damage or quality concern.
Bulk, export and private label orders
For larger orders, terms (including any replacement or credit arrangement) are agreed as part of the quotation before dispatch.
Contact
Reach us at dailyneeds@organicplanetind.com, call +91 7984707907, or message us on WhatsApp.